- the identity card specified in the order
- birth certificate when traveling with children,
- printed itinerary receipt (optional).
What you can take on a plane
Carry-on items are the things you take with you to the cabin. The norm of weight of hand luggage can vary from 5 to 10 kg, and its size most often should not exceed the sum of three measurements (length, width and height) from 115 to 203 cm (depending on the airline). Ladies' bag does not belong to hand luggage and is carried freely.
The bag that you take with you on the plane should not have knives, scissors, drugs, aerosols, or cosmetics. Alcohol from duty free shops can only be transported in sealed bags.
How to pay baggage at the airport
If the weight of baggage exceeds the norms established by the airline (most often - 20-23 kg), you need to pay for each kilogram of excess. In addition, many Russian and foreign airlines, as well as low-cost airlines, have tariffs that do not include free baggage allowance and must be paid separately as an additional service.
Baggage must be checked in at the airport at a separate Drop-off check-in counter. If you cannot print your boarding pass, you can get it at the airline’s usual check-in counter, and check in and check in your luggage there.
Where to find out your arrival time if you are meeting
You can find out the aircraft arrival time on the airport's online scoreboard. The Tutu.ru website has an online scoreboard of the main Russian and foreign airports.
You can find out the exit number (gate) on the arrival board at the airport. This number is located next to the information about the arriving flight.
What to do if the flight is canceled
If the flight was canceled more than 24 hours before departure, then passengers are transferred to similar flights of the airline. The costs are borne by the carrier, for the passenger the service is free. If none of the options offered by the airline suits you, most airlines may have a “forced return”. After confirmation of the airline, the money will be returned to your account. Sometimes it can take several weeks.
How to check in at the airport
Online check-in is available on the websites of most airlines. Most often, it opens 23 hours before the flight. You can go through it no later than 1 hour before departure.
To check in at the airport you will need: